pexels-ylanite-koppens-796602.jpg
questions
answers to frequently asked questions

frequently asked questions

How much do bookkeeping services cost?


Nuve tailors all of our services to your unique needs. Because every business is a little different, this means that our proposals are also tailored to suit your business. Nuve uses a flat-rate pricing model, so when you have a busy month, you don’t need to worry about seeing an increase in accounting expenses. We also work really hard to improve the efficiency of the work, to deliver your results faster, and to ensure a mutually beneficial engagement.




How do I send receipts and other paper?


Nuve uses cloud accounting technology and tools within the cloud accounting ecosystem, and can digitize almost any paper process. When we cannot digitize a process, Nuve provides clients with a ReceiptBank smartphone application and several secure portals, that provide digital communication streams and permanent digital retention for you and your business.




What if I want someone on site?


Nuve specializing in cloud accounting, and we provide our services 100% remote. Some business owners feel more comfortable with someone on-site, however by performing our work remotely, we can focus on digitized processes that improve accounting operational efficiency and reduce the cost of providing accounting support. Our remote work culture at Nuve is a “Video-On” philosophy, which means we utilize technology like video conferences and shared online workspaces and applications to get face time with our clients.




Is cloud accounting safe?


Cloud accounting has become a cornerstone in the accounting and finance world. While cloud services may have been vulnerable years ago, technology has made leaps in the security available to cloud-based products. At this point in time, if someone holds a bank account, or uses credit cards from any large or small institution, their financial information is likely already in the cloud – even if you don’t access it personally in the cloud. Nuve only engages with accounting technology that provides the security necessary to protect all of our clients. As a partner of Intuit Quickbooks, the tech we leverage is of the highest quality and is provided by firms renowned for their cloud development teams, and the security in their platforms.




Can I cancel Nuve services at any time?


Yes. A majority of our engagements only require a 30-day notice for cancellation.




How do I communicated with my bookkeeper, accountant, or advisor?


Our services are virtual so we communicate with clients via email, phone, or even video conference.




What is the onboarding process like?


We’ll perform a review of your existing accounting set up and practices along with securely establishing login credentials to accounting and financial systems. We also create a customer-specific financial calendar that we use to ensure all accounting tasks are completed on time.




How will Nuve access my financials?


Our cloud accounting solution utilizes 3rd party cloud-based financial software and the client must agree to use QuickBooks Online as their main accounting system. The client must assign Nuve as an administrative user to the accounting system.




What precautions does Nuve take to protect my personal information?


We value your personal information and take the necessary precautions to limit access to it by unauthorized users. Client’s usernames and passwords are secured using our encrypted password vault. Data and reports are delivered to clients via email unless otherwise specified by the client.