Our services are virtual so we communicate with clients via email or even video conference.

While we’re headquartered in Austin, Texas, our experts live throughout the U.S. and some even live internationally. We also have an office in the Philippines. We believe that our unique ability to employ team members no matter where they live is one of the key reasons we’re able to attract the top professionals in the industry. Plus it allows our team opportunities to see the world while still serving our clients!

First off, congrats on choosing Nuve! Once you come on board with Nuve, you will be assigned a dedicated Onboarding Team Lead. This assignment typically takes 1-3 business days, but once assigned, they will reach out to begin getting access to all the necessary information for us to get started. From there, they will review your existing accounting setup and practices, and schedule an onboarding call to get the ball rolling.

Our cloud accounting solution utilizes 3rd party cloud-based financial software and the client must agree to use QuickBooks Online as their main accounting system. The client must assign Nuve as an administrative user to the accounting system.

We take your privacy seriously! Your usernames and passwords are locked away in our 1Password encrypted vault, safe from any unauthorized users. And we go the extra mile with 2FA (Two-Factor Authentication) whenever possible, adding an extra layer of security to keep your info extra safe. When it comes to delivering your data and reports, we usually send them via email. But if you have a different preference, just let us know! We’re all about making sure your info is not just secure, but also delivered in a way that works best for you.